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+1 714-760-5385
+1 714-760-5385
Professional BSIS licensed officers at your front desk, managing visitors, badges and access while giving everyone who walks in the right first impression.
Your lobby does two jobs at once. It welcomes clients, candidates and couriers, and it decides who gets past it. Most buildings are good at one of those and weak at the other. Either the desk is friendly and anyone can walk to the lifts, or it is so rigid that visitors feel processed before their first meeting.
We Guard Now provides lobby and reception security in Los Angeles for office buildings, corporate headquarters, medical offices and professional firms. Our officers are BSIS licensed, trained on visitor management systems and badge procedures, and selected for their manner as much as their vigilance. They greet people properly, check every visitor against your rules, and quietly stop the person who should not be going upstairs.
Whether you need one lobby security guard in Los Angeles during business hours or a staffed front desk around the clock, we can usually have an officer at your desk within 24 hours.
Tell us about your lobby and visitor traffic. We will give you a written quote, usually the same day.
Our lobby security services cover the full front of house routine. Most Los Angeles clients start with visitor check in and access control, then add mail screening and escort duties once they see the desk running smoothly.
Officers greet visitors, confirm appointments with the host, check identification and register every guest in your visitor management system or log.
Temporary badges printed, issued and recovered at the end of each visit, so badges do not quietly accumulate in desk drawers and car parks.
Officers watch turnstiles, lift banks and stairwell doors, stopping tailgating and anyone trying to bypass the desk.
Deliveries received and logged at the desk, suspicious items flagged, and couriers kept in the lobby rather than wandering the floors.
Hosts notified on arrival, and visitors escorted to restricted floors where your policy requires it.
The front desk is often the first control in a workplace violence prevention plan. Officers recognise warning signs, follow your escalation steps and keep unwanted visitors out.
Officers direct evacuations, account for visitors on the day log and support first responders when they arrive.
We write post orders around your building and your visitor policy. Tell us how your front of house runs and we will staff it properly.
A lobby security guard is part host and part gatekeeper. They set the tone for your building in the first few seconds of every visit, and they decide within those same seconds whether someone belongs there.
On a typical shift, one of our Los Angeles lobby security officers will:
What a good lobby officer never does is make a visitor feel like a suspect. Firm and courteous is the whole job. An officer who manages only one of those two is the wrong officer for your front desk.
This is the decision most office managers are actually making. Both roles sit at the same desk. They are trained for very different moments.
| Comparison point | Lobby Security Officer | Receptionist |
|---|---|---|
| Primary role | Control access and protect people, with a welcoming manner | Welcome visitors and support the office |
| Handles confrontation | Trained to defuse and escalate safely | Not trained or expected to |
| Licensing | BSIS guard card required | None required |
| Cost | Hourly contract rate, cover included | Salary, benefits and absence cover |
| Visitor screening | ID checks, watch lists, tailgating control | Appointment confirmation |
| Emergencies | Leads evacuation and supports responders | Follows the evacuation plan |
Choose a lobby security officer if your building has public access, multiple tenants, sensitive floors, a history of unwanted visitors, or you want the front desk to support your workplace violence prevention plan.
Choose a receptionist if visitors are few and expected, the lobby is not publicly accessible, and the role is mainly administrative.
Many firms use both: a receptionist for hosting and phones, with a security officer beside them handling access and difficult visitors. If the desk is in a residential tower and the role is resident services, that is concierge work. If you need a fixed post at a gate or warehouse rather than a lobby, that is a standing guard.
Internal link: “See our concierge security guards and standing guard services in Los Angeles.”
Shared lobbies in Downtown LA, Century City and the Westside where one desk manages visitors for dozens of companies.
Reception floors where the officer is the first impression of the brand and the gate to executive floors.
Reception areas where patients arrive anxious and staff need support with difficult or aggressive visitors.
Front desks where client confidentiality and discreet visitor handling matter.
Reception areas where visitors should be verified before they reach anyone holding client money or data.
Lobbies across Hollywood, Burbank and Culver City that see talent, press and uninvited fans.
Open plan offices with valuable hardware and a steady stream of candidates and vendors.
Reception areas serving the public, often with limited budgets and real safety concerns.
Front desks controlling who enters classrooms and training spaces.
Reception desks that receive members of the public, including people who arrive upset.
Airport security guard services in Los Angeles for cargo terminals, FBO hangars, ground-handling yards, and airside support offices around LAX, Van Nuys, and Hawthorne, badge-controlled areas where documentation discipline matters as much as presence.
We provide reception and lobby security across Los Angeles County, including:
A front desk officer who arrives late leaves your lobby open, and an officer who rotates every week never learns your regular visitors. If you are comparing security guard companies in Los Angeles, ask where the officer assigned to your lobby will be coming from.
We staff from the surrounding area wherever possible and aim to keep the same officer on your desk, so they learn your tenants, your couriers and your regular visitors by name.
Do not see your neighborhood? We cover all of Los Angeles County. Call +1 714-760-5385 and ask.
We interview for courtesy and calm as hard as we screen for vigilance, because your lobby officer is the face of your building.
We staff for continuity, so your officer knows your tenants and regulars rather than meeting them for the first time every week.
Officers are comfortable with visitor management software, badge printers and access control, not just a paper log.
Field supervisors run unannounced checks. If standards slip at your desk, we find it before you do.
Every officer holds a current BSIS guard card, verified before assignment. We operate under PPO # 121614 with general liability and workers compensation coverage.
If an officer is not right for your lobby, tell us and we replace them. No debate, no notice period.
We do not publish a single hourly figure. A weekday reception desk and a 24 hour multi tenant lobby are different assignments. Here is what moves the rate.
Business hours coverage costs less than round the clock staffing, which needs three shifts plus relief.
A quiet professional office and a busy multi tenant tower need different staffing levels at peak times.
Front of house presentation, second languages or corporate experience narrow the pool and affect the rate.
A single desk costs less than a desk plus turnstile or lift lobby post. Multiple posts price better per hour.
Evening, weekend and holiday hours carry a premium because officers are paid more to work them.
Short term cover for events or an interim gap is available. Ongoing coverage is priced lower.
What we do commit to: one flat hourly rate quoted in writing before you sign, no administrative add ons, and no rate change mid contract without your agreement. On a lobby post, an unusually low rate usually means high turnover, and turnover means a new face at your front desk every few weeks.
Call +1 714-760-5385 or request a quote online. We look at your lobby, visitor traffic and access points, and tell you what the desk genuinely needs.
You receive post orders covering visitor check in, badges, escorts and escalation, plus a flat hourly rate.
We introduce the officer, walk them through your building and coverage begins, typically within 24 hours.
No long term contract is required. Whether you need a lobby security guard in Los Angeles for one busy month or permanent front desk coverage, both are fine.
They greet and register visitors, check ID, issue and recover badges, notify hosts, arrange escorts, watch turnstiles and lifts for tailgating, receive deliveries, manage difficult visitors and lead evacuations, while keeping the lobby welcoming.
If your lobby is publicly accessible, serves several tenants or has had unwanted visitors, a licensed security officer is the safer choice. If visitors are few and expected, a receptionist may be enough. Many firms use both side by side.
Yes. Our officers work with common visitor management software, badge printers and access control systems, and we train them on yours before their first shift.
Yes. California SB 553 requires most employers to maintain a workplace violence prevention plan, and the front desk is often a key control in it. Officers follow your escalation steps, recognise warning signs and keep unwanted visitors out.
It depends on hours, visitor volume, officer profile and number of posts. We quote one flat hourly rate in writing with no hidden fees.
Yes. Every officer holds a current BSIS guard card, verified before assignment. We operate under PPO # 121614.
That is our aim, because continuity is what makes a lobby officer valuable. You will know who covers days off and we tell you in advance of any change.
Lobby security serves commercial buildings and focuses on visitor control. Concierge security serves residential towers and includes resident services such as packages and amenity oversight. We cover both on separate pages.
Tell us about your lobby and your visitors. We will recommend the right coverage, quote a flat hourly rate in writing and introduce your officer before the first shift. Free assessment, no obligation.